What makes each batch of EVER BALM unique?
Every batch is meticulously crafted in small artisanal batches in Los Angeles, ensuring the highest quality and care in every jar.
Why is refrigeration recommended for EVER BALM?
Refrigeration helps extend EVER BALM's life, preserving its freshness and maintaining its effectiveness over time.
Is EVER BALM suitable for all skin types?
EVER BALM products by Nue Alchemy are formulated for versatility, catering to various skin types.
Can EVER BALM be used for specific skin issues like burns, cuts, and insect bites?
Yes, EVER BALM is formulated with ingredients like Tamanu oil, which reduces inflammation and heals burns, blisters, cuts, and scrapes. It is also effective for addressing insect bites.
Why are order processing times up to 10 days?
Due to high demand, orders may take up to 10 days to process. We appreciate your patience and will provide tracking information once shipped.
Can EVER BALM be shipped outside the USA?
EVER BALM is not sold outside the United States via our website due to high shipping costs. Inquiries for international shipping can be made, acknowledging potential costs.
Can I make changes to my order after it's been placed?
Unfortunately, changes to orders cannot be accommodated once they are placed. Ensure your order details are accurate before confirming.
What do I do if my EVER BALM shipment arrives damaged or with missing items?
If there's any damage or missing items in your shipment, contact us within 5 days of receipt, and we'll assist you in filing a claim and reshipping your order.
Does EVER BALM contain preservatives?
No, EVER BALM is entirely preservative-free. For optimal freshness, use it within 6 months and consider refrigeration.
How long is EVER BALM effective for?
EVER BALM is recommended for use within 6 months. Follow the storage recommendations, including refrigeration, to ensure its longevity.
Is EVER BALM tested on animals?
No, EVER BALM products by Nue Alchemy are cruelty-free.
How does EVER BALM address signs of aging?
EVER BALM's combination of ingredients, such as Baobab oil and Capuacu butter, contributes to slowing down the aging process, promoting cellular renewal, and reducing the appearance of wrinkles.
Do you ship internationally?
As of right now EVERBALM is exclusively produced and distributed in the United States, there are plans for it to be distributed internationally in the near future!
Does EVER BALM offer international shipping?
While EVER BALM is not sold outside the USA via the website, special inquiries for international shipping can be made, acknowledging potential high shipping costs.
Is there a return policy for EVER BALM?
We accept returns within 10 days of purchase only if the product is unopened. Returns on opened products are accepted only in case of an error on our part.